You can delete your anyCRM account yourself at any time, in the mobile app or on the web.
How to delete
- Sign in to anyCRM — in the app or at app.anycrm.io.
- Open My profile (the profile menu in the top corner).
- At the bottom of the page, tap Delete account and confirm.
If you cannot sign in, write to us through the form from the email or phone linked to the account, and we will delete it manually within 30 days.
What is deleted
- Your profile: name, email, phone, settings and notification subscriptions.
- Companies where you are the only owner, with all their data: clients, appointments, orders, products, finances and balance history. The remaining balance is not refunded.
- A company with another owner keeps running; only your access to it is removed.
Data is deleted immediately. It may remain in backups for up to 30 more days, after which it is gone from there too.