Phonet

Price

60 UAH/mo

For

services, food service, shops

Required modules

Clients

What it does

Every Phonet call lands on the client card with a link to the recording. A new number becomes a new client.

What you need

• A Phonet account with admin rights.

Where to get the keys

1. In anyCRM, on the module page, press Connect, copy the webhook address and press Save.
2. In Phonet: Settings → Integrations → Other CRM.
3. Under User events and Group events, paste the webhook address for conversation ended and call ended.

Connecting in anyCRM

1. Open Modules in anyCRM, find “Phonet” and press Enable.
2. Go to the module’s page in the side panel and press Connect.
3. The account appears in the list with a green tick. An error, if any, shows in red under its name.

After connecting

• Make a test call: within a minute it shows on the client card as a line with the date, length and recording link.
• A new number becomes a new client, and a missed incoming call sends a “Missed call” notification, which can be switched off in notification settings.

Good to know

• The webhook address is shown only once. Lost it? Delete the connection and make a new one: the old address stops working at once.
• Events the PBX sends again are not duplicated on the card.