Google reviews

Price

50 UAH/mo

For

services, food service, shops

Required modules

Clients

What it does

After a visit or an order, the customer is asked to rate you. 4–5 stars lead to a Google review; 1–3 ask what went wrong, and only you see it.

What you need

• A Google Business Profile for your business.

Where to get the keys

1. Open your Google Business Profile.
2. Press “Ask for reviews”.
3. Copy the link (like https://g.page/r/…/review).

Connecting in anyCRM

1. Open Modules in anyCRM, find “Google reviews” and press Enable.
2. Go to the module’s page in the side panel and press Connect.
3. Fill in the fields and press Save:
   • Title — how the account is labelled in anyCRM (optional)
   • Google reviews link
4. The account appears in the list with a green tick. An error, if any, shows in red under its name.

After connecting

• Press ⚙ next to the account: hours to wait before asking (0–72, 2 by default), the request text ({company}, {link}) and whether to send an SMS to those not in the Telegram bot.
• Ratings and comments show on the module page.

Good to know

• One customer is asked at most once a month, and only in the daytime.
• Marketplace orders are never asked.