Coffee shops, cafes and restaurants

CRM for restaurants, cafes and coffee shops

anyCRM keeps the menu, tables, orders and guests in one place. It runs in the browser, on a tablet and on a phone, with nothing to install and no server of your own. You switch on only the modules you need and pay only for those.

A barista making coffee in a bright coffee shop

What anyCRM does

  • Menu. Dishes, categories, portions and availability in one list for the floor, the online menu and the bot.
  • Tables and booking. A floor plan with free and taken tables, orders by table and the bill in one tap.
  • An online menu by link or QR code. Guests fill a cart and pay, and the order shows up on the venue’s screen at once. Delivery, pickup or a table booking with a pre-order: switch on what you do.
  • Your venue’s Telegram bot. The bot opens the menu and booking, and guests get the confirmation and order status in Telegram. How to connect.
  • Poster POS. The menu comes from your Poster till, and orders from the online menu and bot reach the till. The till works as before. How to connect.
  • Fiscal receipts. Checkbox or Vchasno.Kasa: a receipt is created as soon as an order is paid, the shift and Z-report run from the CRM. More about Checkbox.
  • Online payment. monobank, LiqPay, WayForPay, Fondy or Portmone: the paid status appears on the order by itself.
  • Reviews. After an order guests rate the venue: 4–5 stars lead to Google, complaints come only to you.
  • Finances and team. Takings and expenses without Excel, the monobank or Privat24 statement. Each staff member sees only their own sections.

Modules and prices

ModuleWhat it gives youPrice
ClientsGuests with their order historyfree
MenuDishes, categories, portions, availability120 UAH/mo
OrdersDine-in, takeaway and delivery orders180 UAH/mo
TablesFloor plan and booking120 UAH/mo
Web appOnline menu by link or QR code120 UAH/mo
Venue Telegram botMenu and booking in Telegram60 UAH/mo
Poster POSSync with the Poster till120 UAH/mo
Checkbox (software till)Fiscal receipts120 UAH/mo
Google reviewsGuest ratings and Google reviews60 UAH/mo
FinancesTakings and expenses120 UAH/mo

A coffee shop with an online menu (Menu, Orders, Web app): 420 UAH/mo. All paid modules are free for the first 14 days after sign-up. Prices are per month, charged as 1/30 for each day a module is on. A module that is off costs nothing.

Getting started

  1. Sign up at app.anycrm.io and pick the Restaurant type.
  2. Add the menu by hand or pull it from Poster.
  3. Place the tables on the floor plan.
  4. Send guests the link or QR code to the online menu, or connect the bot.

Integrations

Setup guides

Questions

Do I need a separate till?

No, if a software till is enough: Checkbox or Vchasno.Kasa receipts are created from anyCRM. If you use Poster, it stays your till and anyCRM passes online orders to it.

Does it work on a tablet by the counter?

Yes. anyCRM opens in the browser on any device, and there is an app for iOS and Android phones.

Do you have Glovo and Bolt Food?

Those integrations are on the way. You can ask for early access on the Modules page in anyCRM.

How much does it cost?

Clients is free; the other modules are 60 to 180 UAH a month each. Paid modules are free for the first 14 days.

Can’t get it connected? Write to us and we’ll help.

Try anyCRM free